MultiVantage Communication Services
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- Application Enablement Services
Application Enablement Services provides an enhanced set of Application Programming
Interfaces (APIs), protocols and web services that expose the functionality of Avaya
communication solutions to corporate application developers, 3rd party Independent
Software Vendors (ISVs) and system integrators. This open standards-based solution
runs on a Linux server and is tightly integrated with Avaya Communication Manager
and Avaya Contact Center solutions. Application Enablement Services provides a new,
open platform for supporting existing applications, and will be the catalyst for
creating the next generation of applications and business solutions for our customers.
Application Enablement Services 3.0 introduces ability for traditional IT data application
developers to interface to the Avaya Communication Manager through standard Web
Services methods. This will enable integration of business and communication applications
to leverage the power of real time telephony and system management functions of
the Avaya Communication Manager.
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