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Voice & Data Systems Blog

Voiceware by PhoneSuite

April 7th, 2015 by admin

Did you hear about our latest phone system installation? Voice and Data Systems recently installed Voiceware by PhoneSuite for the Ramada Plaza Omaha, which is a 363 room hotel. The hotels’ guest rooms are divided into two towers, so they needed the two towers to be connected in a seamless fashion without interrupting normal operations or inconveniencing staff or guests. With Voiceware by PhoneSuite, they found the solution that solved the challenges and provided the complex hotel features required by the Ramada Plaza Project. The functionality and flexibility of the IP enable Voiceware allowed the two towers to connect together over a data network even though no telephone cabling was present, as was required for older systems. Instead, Voiceware was able to use the existing data fiber connectivity to extend Voiceware capabilities to a second analog cabinet that ran the analog room, admin phones and deliver SIP phone and Front Desk console capability to either side of the property at the same time. Now the Ramada Plaza had their seamless dial plan across both towers and a uniform front desk phone operation experience for staff and guests thanks to Voiceware. For more information about Voiceware or our other solutions, please contact us.

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