MultiVantage Telephony Applications
« IP Telephony
« Product Catalog
- Call Accounting - Business
eCAS, the totally web-based call accounting package, enables enterprises to manage, control and allocate telecom expenses, detect telecom fraud and abuse, optimize overall network performance by monitoring call volume, and improve productivity of personnel.
- Communication Manager
Communication Manager integrates telephony call processing, call control, messaging, contact center, and a widely accepted application programming interface into a highly scalable architecture designed to support both circuit-based and IP-based telephony within a distributed enterprise communications network.
- Communications Process Manager
Communications Process Manager is a software and services solution that enables integration of Intelligent Communications into business applications and processes to reduce human latency and to create competitive advantage.
- Enterprise Survivable Server (ESS)
The ESS solution allows a customer to place ESS (backup) servers at key locations throughout their enterprise. An ESS server is capable of taking over for the entire enterprise or, if needed, just a portion of the enterprise in the event that some type of outage has occurred.
- Event Processor
The Avaya Event Processor is a software solution that enables an enterprise to detect key events in their business in real time.